- All products are added to your cart.
Follow the following steps to request a return:
- Go to into-led.com and click on the top right of the page on Login.
- Log in with your INTOLED account. Iff you have no account log in with the e-mail address with which you placed the order, enter your e-mail address here and click on forgot password. You will then automatically receive a password via email. With your email address and new password you can then log in and follow the steps below to register your return.
- Once you are logged in, go to My Orders and view the relevant order.
- In this order choose the option Create return.
- Enter a return reason here and give a brief explanation of the situation.
- After sending your return request, this request will be processed after your return has been approved you will receive by e-mail the return form and the option to purchase a shipping label, fill in the return form and place it in the return package.
Of course it is also possible to purchase the return label from a post office.